Service Science Research

The Service Dominant Business Logic Framwork

Currently, I am developing a business framework for the advancement of Service Science : The Service Dominant Business Logic.

The business layer: Service Dominant Strategy.

The business layer : Service Business Models.

Conference Papers:

(to appear in October 2012) The Service Dominant Strategy Canvas, Pro-Ve 2012.

Technical Reports:

  • Lüftenegger, E.R., Grefen, P.W.P.J. & Weisleder, C.A. (2012). The service dominant strategy canvas : defining and visualizing a service dominant strategy through the traditional strategic lens. BETA publicatie : working papers No. 383, Eindhoven: Technische Universiteit Eindhoven, 50 pp. (PDF)
  • Lüftenegger, E.R., Angelov, S.A. & Grefen, P.W.P.J. (2011). A framework for business innovation directions. BETA publicatie : working papers No. 351, Eindhoven: Technische Universiteit Eindhoven, 29 pp. (PDF)
  • Lüftenegger, E.R., Angelov, S.A., Linden, E. van der & Grefen, P.W.P.J. (2010). The state of the art of innovation-driven business models in the financial services industry. BETA publicatie : working papers No. 310, Eindhoven: Technische Universiteit Eindhoven, 47 pp. (PDF)

Teaching Experience:

Conference Paper Reviews: ECOWS, Pro-VE, ICWS, CoopIS